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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: What's up with the server outage???? |
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Thread Status: Active Total posts in this thread: 11
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keithhenry
Ace Cruncher Senile old farts of the world ....uh.....uh..... nevermind Joined: Nov 18, 2004 Post Count: 18665 Status: Offline Project Badges: 
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Anyone know what's going on with the servers today? There's nothing in Member News or Known Issues (it does have post about outage to move memory yesterday) and I don't believe this is a regular scheduled outage. At various times today, along with being told that the project is down for maintenance (in BOINC messages), uploads have been disabled (any relation to that multi-day problem back in May?), downloads of new work have not happened (simply due to the server outage) and the validators don't seem to be running. Normally, the admins tell us if there's a server problem - unlike so many projects where servers can be down whenever for however long with no info or communication.
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Dataman
Ace Cruncher Joined: Nov 16, 2004 Post Count: 4865 Status: Offline Project Badges: 
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It's been intermittant for about 5 hours.
----------------------------------------6/12/2008 10:19:12 AM|World Community Grid|Started upload of lt619_00031_15_0 6/12/2008 10:19:14 AM|World Community Grid|[error] Error on file upload: Maintenance underway: file uploads are temporarily disabled. 6/12/2008 10:19:14 AM|World Community Grid|Temporarily failed upload of lt619_00031_15_0: transient upload error 6/12/2008 10:19:14 AM|World Community Grid|Backing off 19 min 34 sec on upload of lt619_00031_15_0 Maybe due to the RAM move from UD to BOINC?    |
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Sekerob
Ace Cruncher Joined: Jul 24, 2005 Post Count: 20043 Status: Offline |
hmmm,
----------------------------------------In between and after my work uploaded, one time it backed off 3 hours and when i hit the retry now in the transfer window it went fine, but have like you a few in PV jail whilst quorum is complete (after follow up to your post). It will catch up as it always does. Kevin tends to switch off the validators when he's shuffling things around.
WCG
Please help to make the Forums an enjoyable experience for All! |
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keithhenry
Ace Cruncher Senile old farts of the world ....uh.....uh..... nevermind Joined: Nov 18, 2004 Post Count: 18665 Status: Offline Project Badges:
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hmmm, In between and after my work uploaded, one time it backed off 3 hours and when i hit the retry now in the transfer window it went fine, but have like you a few in PV jail whilst quorum is complete (after follow up to your post). It will catch up as it always does. Kevin tends to switch off the validators when he's shuffling things around. Right, but usually we're told if something bad is up or it's something that will last more than an hour or two - this has been off and on for most of the past six hours or so. Edit: Uploads pending just went and one WU validated. It is over or just another moment between outages? ---------------------------------------- [Edit 1 times, last edit by keithhenry at Jun 12, 2008 8:19:12 PM] |
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Jord
Advanced Cruncher Joined: Dec 30, 2005 Post Count: 148 Status: Offline Project Badges: 
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It is over or just another moment between outages? Possibly someone looked at the calendar and looked at what tomorrow is, got scared and decided to take action today already. 
Tears in my eyes
How they fall like rain to the floor |
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges: 
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I apologize - I didn't put up a known issues post for this one.
As you remember a few weeks ago we had the extended outage. There are some fixpacks available for GPFS that will help us locate problems like that in the future so we applied them yesterday. As a result, we had to take the filesystems offline. It was supposed to be a short outage, but we missed a dependency requirement that took longer to get updated and put into place. Things are back to normal operations now. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I apologize - I didn't put up a known issues post for this one. As you remember a few weeks ago we had the extended outage. There are some fixpacks available for GPFS that will help us locate problems like that in the future so we applied them yesterday. As a result, we had to take the filesystems offline. It was supposed to be a short outage, but we missed a dependency requirement that took longer to get updated and put into place. Things are back to normal operations now. Thanks for all your ongoing hard work trying to keep the servers happy and healthy. Your efforts are appreciated!   |
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keithhenry
Ace Cruncher Senile old farts of the world ....uh.....uh..... nevermind Joined: Nov 18, 2004 Post Count: 18665 Status: Offline Project Badges:
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I apologize - I didn't put up a known issues post for this one. As you remember a few weeks ago we had the extended outage. There are some fixpacks available for GPFS that will help us locate problems like that in the future so we applied them yesterday. As a result, we had to take the filesystems offline. It was supposed to be a short outage, but we missed a dependency requirement that took longer to get updated and put into place. Things are back to normal operations now. Ah yes. Murphy seems to be a part of everyone's team.  Compost happens. That and when those Maalox moments happen, we do tend to focus on the moment.  Folks that crunch WCG only don't even know how spoiled they are. The unplanned outages are quite rare here, especially in comparasion to some other projects. |
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joeperry39@gmail.com
Advanced Cruncher USA Joined: Nov 22, 2006 Post Count: 140 Status: Offline Project Badges: 
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Does this problem have anything to do with the fact that I cannot return finished work?
----------------------------------------I was having an apparant problem connecting to the internet even though I have an always-on high-speed connection (Verizon FiOS), and when I "resolved" that problem with a reboot, I did receive a download of a new Beta Rice wu, but was unable then, or with re-trys, to send back completed wu's. Any ideas what might be causing this problem?  "Everything in moderation, including moderation" -- Mark Twain |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hello osugrad,
I have been communicating without trouble since the early afternoon of 12 June 2008. What do the Messages say? Lawrence |
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